Privacy Policy

Last updated: November 2026

Bill numbers are never stored

When you check an SNGPL bill, the consumer number you type is used only to request that bill from SNGPL's system at that moment. It is held only in a short-lived server session (about 10 minutes) so the bill can be fetched and displayed, and it is cleared afterwards. We do not write consumer or customer numbers to any database, log file or analytics tool, and we never ask for your name, CNIC, phone number or password.

What we do collect

• Standard server logs (IP address, browser type, pages visited) kept briefly by our hosting provider for security and abuse prevention.
• Anonymous usage statistics — which pages are popular, so we know what to improve. These do not include bill numbers.
• Cookies: a short session cookie for the bill checker and a cookie remembering your cookie-banner choice. Optional analytics and advertising cookies stay off unless you switch them on in Cookie Settings. Details in our Cookie Policy.

Third parties

Your bill request goes to SNGPL's official system (and, for SSGC, your browser goes to SSGC's official portal) — those services apply their own privacy policies. If advertising is shown on this site, ad providers may use cookies as described in the Cookie Policy; you can control cookies in your browser settings at any time.

Your choices

You can use every guide, the calculator and the converter on this site without entering any number at all. If you do not wish to use the on-page SNGPL checker, the official SNGPL website offers the same bill directly.