We cannot change bills, fix meters or take payments. For anything about your actual gas account, use the official channels — they are the only ones who can act:
| Need | Where |
|---|---|
| SNGPL & SSGC helpline (complaints, billing, emergencies) | 1199 |
| SNGPL official website | sngpl.com.pk |
| SSGC official website | ssgc.com.pk |
| Gas leak or smell of gas | Leave the area, then call 1199 immediately |
Found a wrong rate, a broken page or a confusing instruction? The fastest route is the feedback note on the homepage of this site — include the page address and what looked wrong, and we will verify it against the official source. We correct factual errors (rates, digit counts, steps) as a priority, because accuracy is the whole point of this site.
Please never send us your consumer number, CNIC or bill copies — we never need them, and our checker works without storing any of it.